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FAQ's
FAQ - Frequently Asked Question
ORDERS & DELIVERY
RETURNS & EXCHANGES
DAMAGED DEFECTIVE & INCORRECT ORDERS
PAYMENTS
REFUND & CANCELLATIONS
PRODUCTS & CARE
CUSTOMER SUPPORT
We currently deliver across India.
Orders are generally delivered within 3–7 business days after dispatch.
Please contact us as soon as possible if you need to change your delivery address. Address changes may not be possible once the order has been dispatched.
The courier partner may attempt delivery again. Please ensure that someone is available to receive the package or follow the instructions provided by the courier.
Tracking updates may sometimes take time to reflect. If there has been no update for an extended period, please contact our customer support team with your Order ID.
Yes. You can add multiple products to your shopping cart and place them in a single order.
Out-of-stock products cannot be ordered until they become available again. You may check the product page periodically for restock updates.
Browse our collection, select your preferred product, add it to your cart, and proceed to checkout.
Yes. MODOVA offers free shipping across India.
No. You may place an order as a guest if this option is available at checkout.
Orders are generally delivered within 3–7 business days after dispatch.
If your order has not yet been processed or dispatched, please contact our customer support team as soon as possible. We will try to assist you with the requested changes.
Once your order has been dispatched, tracking details will be shared with you.
After placing your order, you will receive an order confirmation through your registered email address or mobile number.
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